Why Customer Service Can be the Worst Job You’ll Ever Have

a an aisle of empty cubicles like those found in a call center
Photo by kate.sade on Unsplash

I’ve spent the balance of my career working in customer service. First as a representative, then a supervisor and finally a manager. I’ve answered questions about laser surgery, writing, makeup, and cell phones. I’ve collected student loans and analyzed fraud claims. Customer service is a company’s first…

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Nancy Parish

Nancy Parish

6.2K Followers

Writer, Amateur Cat Herder. Previously, Contributing Editor for CWIM. Life with Scout: The Blind Kitty Chronicles is NOW Available https://thesoundandfurry.com/